The flagship product at Mitratech had not been given a UI or UX refresh in nearly a decade, it was in need of a redesign. It was a large project with a relatively short timeline. I needed to conduct new user research to update old assumptions, rethink the architecture of the system with development, and really start from the ground up. For the first time, I was also allowed to consider mobile and not just desktop. It was by far my most challenging and favorite project.
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